Privacy Policy

This Privacy Policy governs the manner in which RV Friend Network, LLC ("Company") collects, uses, maintains and discloses information collected from users (each, a "User") of the www.RVillage.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Company.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. 

 

Email address is required for access to the site.  Users may be asked for, as appropriate, name, and other contact information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may use "Anonymous Information" to analyze inquiry, request and usage patterns so that we may enhance our services and the website. We reserve the right to use and disclose Anonymous Information to third parties in our discretion. Anonymous Information does not permit the identification of individual persons. We may create Anonymous Information from (i) automatically gathered information or (ii) user account information by excluding information (such as names) that make the information personally identifiable to you.

 

Web browser cookies

Cookies Policy can be found here

 

Location based services

When you use Site, you provide location data about you that Company can use to provide you location-based services.  This includes targeted advertising for suppliers in your area.

 

How we use collected information

RV Friend Network may collect and use Users personal information for the following purposes:

  • To improve customer service
  • Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
  • We may use feedback you provide to improve our products and services.
  • To send periodic emails
  • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. The user may choose to opt out of emails at any time through the notification settings. Emails may include, but are not limited to, company news, updates, related product or service information, etc.
  • To provide targeted advertising, based on your demographics and interests.  Note:  Your personal data is never transferred to the advertisers.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We will disclose your personal information, without notice or permission, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on Company or the Site;
(b) protect and defend the rights or property of Company and its family of Websites, and,
(c) act in urgent circumstances to protect the personal safety of users of Site or the public.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

 

Compliance with Children's Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.

 

Changes to this privacy policy

Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Your Choices Concerning Your Information

We strive to provide you with choices regarding the personal information you provide to us.

Contact us as provided in the How to Contact Us section of this Policy to submit requests to us, including: (1) update your preferences; (2) limit the communications you receive from us; (3) request access to, correct, or delete any personal information that you have provided to us; (4) request us not to share your personal information with unaffiliated or non-agent third parties for promotional purposes. This includes “Do-Not-Sell-My-Personal-Information” requests; (5) request that we limit or disable location tracking; and (6) request that we not use information that we collect to deliver advertisements according to our advertisers' target-audience preferences.

Note: We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

The products and services do not respond to “do not track” signals from web browsers. Some products and services, however, may provide ways to review and change your information and/or to adjust privacy settings directly from the product or service.

Please refer to our Cookie Policy for additional information about how you may manage cookies and similar technologies and how to exercise choice over how your information is used by ad networks.

We provide methods to opt in and opt out of commercial electronic messages when required by applicable law and/or regulation. Optout requests may be sent via the email address provided in the How to Contact Us section below or via the means provided in the specific communication, product, or service.

To the extent provided by the law of your jurisdiction, including the California Consumer Privacy Act or other state privacy laws, you may have the right to direct or ask RVillage:

  • To delete any personal information about you

  • To not sell personal information about you

  • To tell you:

    • The categories of personal information it has collected about you.

    • The categories of sources from which the personal information is collected.

    • The business or commercial purpose for collecting or selling personal information.

    • The categories of third parties with whom it shares personal information.

    • The specific pieces of personal information it has collected about you.

    • The categories of personal information about you that it has sold, the categories of third parties to whom it sold the personal information, and which category (ies) of personal information were sold to each third party.

    • The categories of personal information disclosed about you for a business purpose.

Note: You have a choice as to whether you want to share personal information with us. We will not discriminate against a consumer for exercising these rights. If you choose not to provide us with certain information, we may not be able to offer you certain products and services and/or the functionality and features of certain products and services may be limited or inoperable.


California Privacy Rights

Subject to certain limits, California Civil Code Section § 1798.83 permits California residents to ask us to provide them with certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us by emailing support@rvillage.com Additionally, unless stated otherwise, the Rvillage website does not respond to “do not track” signals.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
support@rvillage.com

This document was last updated on August 10, 2020